The history of Arcandor – a future based on durable foundations – from vision to reality
The history of German retail is the story of Theodor Althoff and Rudolph Karstadt, Josef Neckermann, Gustav Schickedanz and Oscar Tietz. These men had the vision of providing as many people as possible with a wide range of good quality goods at the lowest possible prices, thereby eliminating the traditional boundaries between individual product ranges. The dream became reality: department stores that literally offered everything under one roof and mail order companies whose catalogs made everything possible and opened up a land of unimaginable opportunities.
Die Arcandor AG hat am 09.6.2009 beim Amtsgericht Essen den Antrag auf Eröffnung des Insolvenzverfahrens wegen drohender Zahlungsunfähigkeit eingereicht. Dr. Klaus Hubert Görg wird vorläufiger Insolvenzverwalter über die Gesellschaften der Arcandor-Gruppe.
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1881 May 4: Rudolph Karstadt opens his first shop, “Manufactur-, Confections- und Tuchgeschäft C. Karstadt”, at Krämerstraße 4 in the town of Wismar in what is now the state of Mecklenburg-Western Pomerania, in his father’s name and with his father’s help. |
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1884 Rudolph Karstadt becomes the sole owner of the business and sets up his first store in Lübeck. |
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1885 The trained fabric merchant Theodor Althoff takes over a “haberdashery, linen and woolen goods shop” from his widowed mother in Dülmen. |
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1890 Althoff introduces a central purchasing system, thus relieving the burden on store managers with regard to choosing a new product range. |
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1900 Rudolph Karstadt buys 13 stores in Pomerania, Mecklenburg and Hamburg from his brother Ernst, who has got into financial difficulties |
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1906 In the company’s 25th anniversary year, Rudolph Karstadt already has 24 department stores in northern Germany |
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1910 Theodor Althoff has 11 stores during his company’s 25th anniversary year. |
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1912 Rudolph Karstadt opens his first department store in a major city with the store in Mönckebergstraße, Hamburg. Everything could be bought here, except food items. The company headquarters also relocated from Kiel to Hamburg in the same year. |
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1917 First contact between Rudolph Karstadt and Theodor Althoff; both companies concluded a “loose” agreement two years later. Purchasing is carried out on a central basis by Theodor Althoff AG. |
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1920 Rudolph Karstadt KG becomes a public company on May 19th; the Karstadt and Althoff companies merge in the middle of the year. |
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1926 Epa-Einheitspreis AG is founded following an important initiative by Theodor Althoff. |
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1927 Rudolph Karstadt AG merges with M.J. Emden Söhne KG, which brings additionally 19 stores into the company. |
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1931 In the company’s 50th anniversary year, Rudolph Karstadt AG has 89 stores throughout the German Reich. Co-founder Theodor Althoff dies at the age of 72. |
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1931/1932 The Great Depression forces Rudolph Karstadt AG to scale down its store network and sell over 25 production sites. Epa-Einheitspreis AG is sold to a consortium of banks – retaining the right to buy it back. Company headquarters and central purchasing move from Hamburg to Berlin at the start of 1932. |
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1933/1934 The National Socialists’ campaign against department stores and an anti-department store legislative environment (The law to protect German retail, 1933) make it difficult for Karstadt to do business. |
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1939 Organizationally and financially strong once again, the company reaches its economic high of the pre-war years: 67 stores corresponding to retail space of around 260,000 square meters generate sales of 299.7 million Reichsmark in total throughout the German Reich. |
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1944 Company founder Rudolph Karstadt, who had been a member of the Karstadt Supervisory Board since 1932, dies shortly before the end of the Second World War on December 15th in Schwerin, at the age of almost 89. |
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1945 After the end of the war , 22 Karstadt stores are expropriated in the Soviet occupation zone and in the former German regions now managed by Poland and the UdSSR. Of the remaining 45 department stores in the three western occupation zones, over 30 have been destroyed, have burned down or have been badly damaged. |
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1948 In the same year as the currency reform takes place, Rudolph Karstadt AG becomes part of the Intercontinentale Warenhausgruppe in Lausanne. |
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1950 Karstadt is able to distribute a dividend for the first time since the war, amounting to five percent for each DM 100 share |
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1952 Rudolph Karstadt AG takes over a 75 percent share of the former Epa-Einheitspreis AG, which is named the West German Kepa Kaufhaus GmbH in the meanwhile . In 1958 Kepa would belong to the company in full. |
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1956 In the company’s 75th anniversary year, Rudolph Karstadt AG, including Kepa, generates sales of over DM 1 billion for the first time. |
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1963 By renaming as “Karstadt AG”, the founder’s first name no longer appears in the company name. All stores now trade under the name of “Karstadt”, except for the traditional Karstadt “Oberpollinger” store in Munich. |
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1971 Karstadt branches out into the travel industry. TransEuropa Reisen GmbH is established in Nuremberg. The tourism company is run by the mail order company Quelle Gustav Schickedanz KG, based in Fürth, and Karstadt AG, based in Essen. Three self-service department stores open for the first time in the same year. |
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1972 TransEuropaReisen GmbH is renamed as KS-Touristik-Beteiligungs-GmbH, which holds a 25% stake in the capital of Touristik Union International GmbH KG (TUI). The first furniture and furnishing store opens in Theresienhöhe, Munich, and the first Karstadt opticians opens in Braunschweig. The company now also sells insurance. |
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1974 Karstadt expands its self-service range with the new Karstadt SB-Warenhaus GmbH, a subsidiary of Kepa Kaufhaus GmbH. |
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1976 Karstadt opens its first sporting goods store. |
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1977 Karstadt acquires a 51.2% (1984: 100%) stake in the capital of Neckermann Versand AG after selling its share in KS-Touristik-Beteiligungs-GmbH. With profitability falling, Kepa stores are gradually incorporated into the Karstadt department store network, leased or sold. Karstadt retains 18 self-service department stores. |
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1977-1979 17 of the 34 former Neckermann stores become Karstadt stores. 17 new Karstadt department stores and a furnishing store also open. |
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1981 Karstadt chooses not to hold any big celebrations to commemorate the company’s 100th anniversary, donating the “SOS Kinderdorf Karstadt Rio de Janeiro” to the Hermann-Gmeiner-Fonds-Deutschland e.V. for around DM 2 million. Karstadt employees donate several million DM to SOS-Kinderdörfer in the course of the year. |
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1982 The Quality Assurance segment is expanded at Karstadt and the “Pfiffikus” employee suggestion scheme is launched. |
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1984 The specialty store chains Joy (young fashion), Papetik (stationery and gifts), Runners Point (sportswear and sports shoes) and Pico Bello (childrenswear) are launched in October. After a three-year pilot period, operations continued only at the "Runners Point" chainonly from 1987 onwards. |
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1985 Karstadt AG gains the environmental protection prize issued by "vital" magazine which is awarded for the first time. |
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1986 Construction work begins on a goods distribution center in Unna. This will centralize goods delivery, processing and distribution for all department stores using forward-looking logistics. |
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1987 Karstadt AG wins the first prize for best the Annual Report 1986 in the category “retail and services, stock exchange-listed” in a competition organized by “Industrie-Magazin”. The Karstadt loyalty card is launched in a trial at the Nuremberg store. |
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1988 Operations begin at the goods distribution center for stock articles in Unna. With DM 210 million, it is the biggest single investment in company history. Karstadt founds Katrans Speditions GmbH to reduce transport costs. In 1989 Karstadt is awarded the “German Logistics Prize” for its goods distribution center. |
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1989 During the first weekend following the opening of the border, over one million East German citizens make a flying visit to West Berlin and nearby areas of West Germany. Karstadt stores organize spontaneous aid campaigns. Karstadt AG publishes global sales figures for the first time in 1989. They totaled DM 14.3 billion in 1988. |
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1990 Karstadt AG signs a cooperation agreement with 10 “Centrum” department stores, now individual GmbH companies, in the former GDR in March. |
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1991 Information on Karstadt’s environmental protection measures is made available to the public for the first time. Karstadt acquires GmbH shares in several “Centrum” department stores in the new, former East German states. The share capital of Karstadt AG increases from DM 360 million to DM 420 million. After a ten-year period of abstinence, Karstadt launches commercials once again at the end of September. The last member of the Althoff founding family, Theodor Althoff’s grandson, leaves the Management Board of Karstadt AG. |
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1992 Karstadt gains the "environmental prize for retail", awarded by the specialist magazine “Rundschau für den Lebensmittelhandel”. A shop with 1,000 square meters of retail space opens in the GUM department store in Moscow with the motto “GUM & Karstadt – European Style Fashion”. Karstadt provides its expertise; GUM is responsible for purchasing and sales. |
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1993 On November 11th, the Supervisory Boards of Karstadt and Hertie resolve for Karstadt AG to take over all shares in Hertie Waren- und Kaufhaus GmbH. Karstadt sells its parent store in Wismar, which it had previously only rented, back to the Treuhand subsidiary GPH. Duales System Deutschland awards Karstadt the “Packaging Innovation Prize 1993”. |
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1994 Karstadt AG acquires the share capital (DM 300 million) of Hertie Waren- und Kaufhaus GmbH and its 80 stores. Thanks to an employer/works council agreement (“family and work”), Karstadt employees can take a break up to six years with a guaranteed position on their return, outside the usual legal and salary conditions. The company pension scheme is closed for new employees on August 1 due to increasing financial pressure. |
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1995 Karstadt changes its management structure. The store network is divided into four “divisions” operating as independent profit centers: major city department stores, large city stores, medium stores, small city stores/suburb stores. The aim is to be able to act more flexibly and be closer to the market. |
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1996 Karstadt has an Internet sales platform for the first time using www.myworld.de. |
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1997 The new tourism group C & N Touristic AG (now Thomas Cook AG), the product of the tour operator NUR and the airline Condor, is launched. Karstadt AG and Lufthansa AG each hold a 50% share. |
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1999 Karstadt AG merges with Schickedanz Handelswerte GmbH & Co. KG, based in Fürth, to form KarstadtQuelle AG, headquartered in Essen. Karstadt Warenhaus AG is now a wholly-owned subsidiary of KarstadtQuelle AG. |
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2000 Karstadt plans to open twelve new sporting goods stores during the next three years. Three million people are using the Karstadt Warenhaus AG clubcard, with 100,000 new users every month. Characters such as Tabaluga, Twipsy and Biene Maja from the Junior brand of the media company EM.TV & Merchandising AG, based in Unterföhring, will also be available in Karstadt department stores in the future. |
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2001 The KarstadtQuelle Group strengthens its fashion business and takes over the clothing specialist SinnLeffers. It also expands the services business: KarstadtQuelle now also offers insurance and investment products. A joint venture is formed with the US coffee chain “Starbucks” for its expansion in Germany. Karstadt has been represented online at www.karstadt.de and www.karstadtsport.de since 2001. |
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2002 The terrorist attacks on the World Trade Center in the USA on September 11, 2001 have a negative impact on earnings. KarstadtQuelle expands in the information services segment and establishes KarstadtQuelle Information Services GmbH. Deutsche Telekom and KarstadtQuelle pool together their customer loyalty programs under the “Happy Digits” brand. Starbucks opens its first coffee house in Berlin. Karstadt sets its sights on the German credit card market and offers a MasterCard with no annual fees. The company also launches its own magazine, “TV-Karstadt”. KarstadtQuelle companies stop selling real fur |
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2003 Karstadt is the main sponsor of the youth sports event "Jugend trainiert für Olympia". |
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2004 The former CEO of Bertelsmann, Dr Thomas Middelhoff, joins the Supervisory Board of KarstadtQuelle. The retail group opens up its Internet portal karstadt.de to other providers. Due to the retail slump, Karstadt slides into minus figures. Sales fall by 12% year-on-year in the second quarter alone. Earnings fall by 6% throughout the Group. After concluding a pact of solidarity between employees, management, shareholders and banks, the concept to restructure and reorganize the KarstadtQuelle Group is implemented in the fall of 2004. KarstadtQuelle sells part of its IT subsidiary Itellium Systems & Services and two computer centers in Essen and Nuremberg to the Stuttgart-based IT service provider Atos Origin. The company breaks away from its joint venture with Starbucks in November |
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2005 Thomas Middelhoff becomes CEO of KarstadtQuelle AG. The company breaks away from international real estate in Istanbul, Milan and Bangkok during the restructuring and reorganization process. KarstadtQuelle sells its media investments in the DSF sports channel, the Sport1 platform and the shopping channel Home Shopping Europe. A considerable number of its logistics activities are sold to DHL, the express and logistics subsidiary of Deutsche Post World Net, including the goods distribution center in Unna/Holzwickede. KarstadtQuelle completes the first major restructuring stage by selling Karstadt Kompakt GmbH, which had comprised 74 small department stores since the start of the year, and by selling the specialty store chains, including SinnLeffers and Runners Point. Karstadt’s core business, which is renamed Karstadt Warenhaus GmbH at the end of the year, comprises 90 department stores and 32 sporting goods stores. The restructuring of the department stores is becoming more and more noticeable. With product ranges based on trends, themes and brands, customer-oriented training programs for employees and offers based on customers’ lifestyles creates renewed fascination with the department store. For the first time in ten years, Karstadt records sales growth in the fourth quarter, which is the crucial quarter for retailers. |
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2006 To mark the company’s anniversary, “home of Karstadt” is added to the town signs in Wismar. Karstadt sets up the Premium Group to continue to develop the quality of stores in premium locations. It comprises three stores: KaDeWe in Berlin, Alsterhaus in Hamburg and Oberpollinger in Munich. Another eight stores would be added to provide their customers with more service, more brands and an extra special shopping experience in the future. The sale of more real estate and department store sale-lease-backs mean that the KarstadtQuelle Group’s debt is written off in full, equity ratio increases significantly and the Group also has new scope for development and growth. Shortly before Christmas, KarstadtQuelle took over Lufthansa’s 50 percent stake in their tourism subsidiary Thomas Cook. |
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2007 At the beginning of 2007, Thomas Cook, which is now solely owned by KarstadtQuelle, merges with MyTravel, the third-largest European tour operator, to form Thomas Cook plc. The new company has its registered office in London and will be listed on the stock exchange beginning on 19 June. As a result, tourism has become Arcandor AG's largest business division. With the takeover of MyTravel, turnover for the Group increases by one third to 21 billion euro. Shareholders’ capital increases 20 percent and international sales account for more than 50% of the Group’s turnover. In May, the general meeting decided on changing the name of the Group to Arcandor, since the old name KarstadtQuelle is no longer appropriate for the new company. However, the trademarks Karstadt, Quelle and Thomas Cook will be retained. Additionally, through the acquisition of HSE24, expertise in teleshopping and multichannel strategy is further developed. At the end of the year, the sale of 51% of the stock of neckermann.de is announced. Arcandor retains a stake of 49% and keeps open the option of profiting from a later initial public offering or sale. Arcandor closes the 9-month shortened fiscal year with turnover of 14.3 billion euro and an operating profit of 602 million euro. |
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2008 The listed Thomas Cook tourism group (share of Group sales: 57%) and the homeshopping specialist Primondo (share of Group sales: 22%) are the two strong-growing units within the Arcandor Group. Various market forecasts agree that tourism and homeshopping have high growth potential in Europe. Accordingly from a strategic vantage point, Arcandor AG is taking an unrestricted positioning on these two growth areas and will push organic and external growth in the two business segments. This growth strategy emphasises continued development of the strong e-commerce business and the expansion of international business. On the basis of vigorous portfolio streamlining, there has been a concerted effort in past years to reduce the heavy dependency on over-the-counter retail in Germany. The focus is now particularly on streamlining the cost base, in addition to realigning the Karstadt business model (trading up). Karstadt is presenting its new department store generation with new store design, modern merchandise presentation and a competent brand portfolio, with the opening of new department stores in Essen, Duisburg and Hamburg. In December, the Supervisory Board appointed Dr Karl-Gerhard Eick as the new Chairman of the Management Board of Arcandor AG. He replaces Dr Thomas Middelhoff who will step down on 1 March 2009. |
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2009 Due to the risk of illiquidity the Arcandor Group filed the application for opening the insolvency proceeding on September 6th 2009 at the Essen District court. Dr. Klaus Hubert Görg will be preliminary insolvency administrator for the groups companies. The Essen District court opened the insolvency proceeding for several Arcandor companies on September 1st 2009. The Arcandor Group, Karstadt Warenhaus GmbH and Primondo GmbH including Quelle are among these. |